Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. By using the app, you consent to the practices described in this policy.

App Availability

This app is currently available only to users in Canada and the United States. By using this app, you confirm that you are located in one of these countries.

Information We Collect

Personal Information

We collect the following personal information:

• First name
• Date of birth
• Phone number (for authentication)
• Gender
• Profile pictures
• Preferences (gender interests, relationship goals, age preference)
• Location data
• Device information (FCM tokens for notifications)

Technical and Analytics Information

• Advertising identifiers for personalized ads (IDFA on iOS)

We automatically collect certain technical information:

• App usage statistics and user interactions
• Device type, operating system version
• Crash reports and error logs
• App performance metrics
• Advertising interaction data

Usage Information

We also collect:

• Message content between connected users
• Connection request history
• Records of connections
• User reporting and blocking actions

How We Use Your Information

We use your information solely to:

• Create and maintain your account
• Provide connection services based on your preferences
• Enable communication between connected users
• Process in-app purchases
• Facilitate user reporting and blocking
• Send push notifications
• Ensure platform safety and security

Location data is used only to find nearby users and is not shared with other users.

Analytics and App Performance

We use Firebase Analytics to understand how users interact with our app and Firebase Crashlytics to monitor app performance and crashes. This helps us:

• Improve app functionality and user experience
• Identify and fix technical issues
• Understand usage patterns to enhance features
• Monitor app stability and performance

Analytics data is anonymized and aggregated. Crash reports may include device information and app state data but do not contain personal user content.

Data Storage and Security

We use Firebase as our backend service provider. All data is stored and processed in accordance with Firebase's security standards. We implement appropriate technical and organizational measures to protect your personal information.

Third-Party Services

Our app uses the following third-party services:

• Firebase (Google) for backend services, analytics, and crash reporting. Firebase's privacy policy can be found at https://firebase.google.com/support/privacy
• RevenueCat for processing in-app purchases and subscription management. RevenueCat's privacy policy can be found at https://www.revenuecat.com/privacy/
• Google AdMob for serving advertisements. Google's privacy policy can be found at https://policies.google.com/privacy

These services may collect device information, usage analytics, and technical data to provide their functionality. All data collection and processing by these services is governed by their respective privacy policies and our agreements with them. These services provide equivalent data protection to our standards.

Analytics data may be shared with Google (Firebase) in aggregated, anonymized form to improve our services and app performance.

International Data Processing

Your data may be processed and stored on servers located in the United States and Canada as part of our use of Firebase and other cloud services. These transfers are protected by appropriate safeguards in accordance with applicable data protection laws.

• Google AdMob may use your device's advertising identifier to serve personalized advertisements. You can limit ad tracking in your device settings.

Data Retention and Deletion

• Account deletion can be completed directly in the app settings.
• Upon account deletion, we will remove all your personal information except where required to maintain for legal purposes
• You can request a copy of your data as per platform guidelines

Age Restrictions

Users must be 18 years or older to use this app. We do not knowingly collect information from anyone under 18.

Age verification may be required to ensure compliance with our 18+ policy.

Your Rights

You have the right to:

• Request data deletion
• Obtain a copy of your data
• Withdraw consent for data processing
• Opt out of analytics data collection
• File a complaint with relevant data protection authorities

Regional Privacy Rights

United States

We comply with applicable US state privacy laws. California residents have specific rights regarding personal information, including the right to know what personal information is collected and how it's used.

Canada (PIPEDA)

We comply with PIPEDA requirements for collecting, using, and disclosing personal information in accordance with Canadian federal privacy legislation.

In-App Purchases

Payment information for in-app purchases is processed through Apple's App Store and is subject to Apple's privacy policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via the app.

Contact Us

For privacy-related questions or to exercise your data rights, contact us at [email protected]